FAQ

CMAS.SHOP is is an online retailer registered in Italy. The main dispatchment activity is also made from Italy, Milano.

At CMAS.SHOP you can buy all desired items and have them delivered to your home or to a collection point.

A short list of the countries we ship to are: France, Japan, South Korea, Indonesia, Italy, Spain, Colombia, Germany, United States, Finland, Czech Republic, China, Portugal, Malaysia, Philippines, Switzerland, Holland, Poland, Denmark, Croatia, Finland, Slovakia, Baltic countries.

Shipping costs may vary depending on your order destination and products ordered and product weight.

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For standard, in stock items, you can expect the item to ship within 1-2 business day after the order is placed online.

For Standard Ground shipments, most orders are delivered within one week.

Yes. Please see our returns and exchanges information HERE.

No. We may ask you to pay for the return shipping cost.  

You may use the following forms of payment for your online purchase: PayPal, Google Pay, Master Card, Visa.

After you place an order on our site, you will receive an email confirmation. 

Your credit card is charged when your order is processed.

If any of your items are temporarily out of stock, you will be notified promptly by email and you will not charged for that item until it is shipped.

If you would like to cancel or change an order that you've placed, please use the form on our contact page to contact us as soon as possible.

We will do our best to accommodate your request, but items that have already been processed for shipment cannot be canceled and must be returned.

We do not provide any personally identifiable information about you to any third parties without your consent, unless those third parties have agreed to our confidentiality provisions and only use the information to help us operate the site, or as we are required by law to disclose such information.

Buying at CMAS.SHOP is totally safe.

We care about our customers and our reputation. We do not keep records of customers' credit/debit cards. All payments are processed by a trusted third party payment gateway provider, which eliminates all risk of any potential breech in the system.

If our security department suspects an anomaly or potential fraud, we reserves the right to cancel the transaction to offer you security at all times. Your bank details are protected and encrypted by the most advanced technology.

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